At Dr. Panseriya's Dental Clinic, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, https://panseriyadental.in/, or contact us through the website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
Dr. Panseriya's Dental Clinic is a dental healthcare clinic located at:
201, J9 High Street, Vesu Canal Road, Above SBI Bank, Opp. Cellestial Dreams, Vesu, Surat, Gujarat 395007, India.
Phone: +91 6357998899
Email: drpanseriyadental@gmail.com
2. Information We Collect
We may collect information that you voluntarily provide when you interact with our website or contact our clinic.
This information may include:
- Your name
- Mobile or telephone number
- Email address
- Preferred appointment date
- Preferred appointment time
- Information included in your message or enquiry
- Information you provide when communicating with our clinic
- Any other information you voluntarily submit through our website
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website or page
- General website usage information
3. How We Use Your Information
We may use the information we collect for purposes including:
- Responding to your enquiries and requests
- Scheduling and managing appointments
- Contacting you regarding your appointment
- Providing information about our dental services
- Understanding and improving our website and services
- Maintaining website security
- Preventing misuse, fraud, spam, or unauthorized activity
- Maintaining appropriate business and administrative records
- Complying with applicable legal and regulatory requirements
We will use your information only for legitimate purposes related to our clinic, website, and services.
4. Dental and Health Information
If you voluntarily provide information relating to your dental or health condition through our website, enquiry forms, appointment requests, email, telephone, or other communication channels, we may use that information to understand your enquiry and provide appropriate assistance.
The website should not be used as a substitute for an in-person dental examination, diagnosis, or professional medical advice.
Please avoid submitting unnecessary sensitive medical information through general website forms.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and provide a better user experience.
Cookies may help us understand how visitors use our website and which pages are useful to visitors.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services or technologies for purposes such as:
- Website analytics
- Website security
- Maps and location services
- Communication
- Appointment or enquiry management
- Website hosting and infrastructure
- Social media or external content
These third-party providers may process information according to their own privacy policies and terms.
We recommend reviewing the privacy policies of any third-party services you access through our website.
7. Google Maps and External Links
Our website may contain links to third-party websites or services, including map and location services.
When you visit an external website or service through a link on our website, your interaction is governed by that third party's privacy policy and terms.
Dr. Panseriya's Dental Clinic is not responsible for the privacy practices, content, security, or policies of third-party websites.
8. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
9. Sharing of Information
We do not intend to sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
- Service providers supporting our website or business operations
- Technology, hosting, analytics, or communication providers
- Professional advisers where reasonably necessary
- Government authorities or law enforcement agencies when required by applicable law
- Other parties where disclosure is necessary to protect our legal rights, safety, property, or users
Any sharing of information will be undertaken for legitimate purposes and, where applicable, in accordance with legal requirements.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including appointment management, responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
The retention period may vary depending on the type and purpose of the information.
11. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, which may include:
- Requesting access to certain personal information we hold about you
- Requesting correction of inaccurate or incomplete information
- Requesting deletion of information where legally permitted
- Withdrawing consent where processing is based on consent
- Raising concerns about the handling of your information
To make a privacy-related request, you may contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
12. Children's Privacy
Our website is not specifically designed to collect personal information from children.
Parents or legal guardians should supervise children's use of the website and should ensure that children do not submit personal information without appropriate permission.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action where required.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or business practices.
Any updated version will be posted on this page with a revised "Last Updated" date.
We encourage you to periodically review this Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Dr. Panseriya's Dental Clinic
Address: 201, J9 High Street, Vesu Canal Road, Above SBI Bank, Opp. Cellestial Dreams, Vesu, Surat, Gujarat 395007, India
Phone: +91 6357998899
Email: drpanseriyadental@gmail.com
15. Consent
By using our website and submitting information through our forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.